We have a goal of responding to every quote with in an hour with a full quote. Sometimes it not possible as we may be setting up for events or its late at night, but rest assured we will be in touch ASAP :) If you haven't heard form us, please check your junk mail box as our quotes do sometimes get caught up in the spam filters

Yes please, we have a few flexible payment options to make things easy! For standard hires, you can choose from: 1. Pay in full upfront 2. Pay a 10% deposit, with the balance due 14 days before your event 3. Split your payments monthly, with everything finalised at least 14 days before the big day. For corporate events, schools, and councils, we're happy to work with your standard payment schedules, just let us know what you need.

We are based in SEQ so always in Toowoomba, Brisbane, & the Gold coast, but we also love a country road trip! We've been out west to the Wandoan Camel Races and even snapped selfies near the big watermelon in Chinchilla! If you're not sure if we cover your location, just ask – we’ll do our best to make it happen.

We’re lucky to have lots of gorgeous items (and plenty of them!) so we can handle multiple bookings on the same day. But once a specific piece, like a set of marquee letters or a particular photo booth, is booked, it's gone for that date. So if there's something you’ve got your heart set on, we recommend booking as early as you can to avoid missing out. For reference, we have some weddings booked for 18 months away, annual corporate galas and awards nights that are booked at the completion of this years event and others that are looking for final touches for this weekend. Happy to talk to you at any stage.

Absolutely, that’s our thing! We take care of delivery, full setup, and pack down so you can focus on enjoying your big day. For quality and safety reasons, we don’t offer pickup, we handle it all to make sure everything looks perfect and runs smoothly.

We’ll work with you to organise a delivery and pickup window of time that suits you and your venue’s schedule. Sometimes we set up the day before, while other venues only allow access an hour before the event. Some are happy for us to collect items the next day, but most prefer everything packed up at the end of the night. Just let us know your venue, and we’ll sort the timing to make everything seamless.

We absolutely love styling! Along with your custom photo strip and splash screen, the physical booth itself can be styled to suit your theme, think florals, signage, or even custom decals. Our marquee letters also look amazing when dressed up with balloon garlands or creative decorations. Got an idea in mind? Let us know and we’ll help bring it to life!

We quote per event, not by the hour. So if you're hiring our marquee letters or trees, they're yours for the entire celebration, talk to us about multi day events. For photo booths, the quote includes a set run time and we’ll confirm that when quoting. Need extra time? Just let us know and we can tailor a package to suit.

Ahh, the classic Queensland surprise storm! Unfortunately, most of our equipment isn’t suitable for wet weather. Sparkulars are a definite no-go in the rain, and some of our photo booths can only be set up outdoors if showers are light and an attendant is present, we have rain covers for those situations. As for the marquee letters, they can be set up before rain, but since they run on 240v power, they must be turned off at the wall (not just with the remote) during and after any rain. They can stay in place, but safety always comes first! For the most part, its best to have a wet weather option, even if we had a waterproof photo booth, who is going out in the rain to use it!

Absolutely, that’s kind of our thing! We love creating custom package deals to suit your event. Pricing depends on a few factors, like the items you’re hiring, and availability on your date. The more you bundle, the better value we can offer. Just tell us what you’re dreaming of, and we’ll work out a beautiful package that fits your style and your budget.

We totally understand that plans can change, and we’ll always do our best to be flexible. If you need to move your booking to a new date or remove an item, we’ll try to accommodate it but please note that existing bookings on the new date will take priority. The sooner you let us know, the more we can do to help make it work!

We totally get that accidents can happen, especially during big celebrations. If something is lost or damaged during your hire, we’ll assess the situation and may need to charge a repair or replacement fee. Some items such as photo booth props at an unmanned hire are anticipated so we always aim to be fair and understanding, our goal is to work with you to sort things out as smoothly as possible. Some example items are priced below - Light up letter/number remote - $65 - Bulbs in letters / numbers - $45 ea - Photo Booth props - ( Signs $17, Glasses $10 ) - Light up Letter/ number - From $1100 That said, it’s extremely rare for us to charge for damage. With thousands of events behind us, we can count on one hand the times this has happened and both were due to clear, intentional damage. We trust our clients and know that everyone just wants to have a good time!

No need! We take care of all the cleaning after your event. All we ask is that everything is treated with care during the hire. We’ll handle the rest so you can relax and enjoy your celebration.

For safety and quality reasons, we don’t offer customer pickup. All of our items are delivered, set up, and packed down by our team to make sure everything is handled correctly and looks perfect for your event. Sit back and let us do the heavy lifting!